Using technology to find the hidden gems
For those of you who don’t know, the BusinessCloud team is based out of UKFast’s impressive-looking offices in Manchester.
We back on to the recruitment department – or ‘Dream Team’ as they’re commonly known – and it makes for a lively day.
They won’t mind me saying this, but what the Dream Team don’t know about Love Island you could write on the back of a postage stamp.
However, if you want to see how technology underpins an entire department, then the Dream Team is a perfect example - and that sums up the omnipresent nature of tech.
Recruitment has always been ripe for the sort of disruption that tech can bring. Traditional recruiters have to move beyond a reliance on LinkedIn these days to find the best staff.
What a fast-growing tech company like UKFast has done is develop a blueprint that other companies are following.
UKFast’s recruitment team gets 1,600 CVs a month so technology is essential if you want to uncover the gems.
All the applicants are spoken to, often via a Skype call to make it as convenient as possible for them.
Some applicants will send video CVs to UKFast which can tell you so much more than an anonymous CV on a piece of paper.
Applicants who come into UKFast will undergo a psychometric test, which measure people’s capability, aptitude and personality.
Psychometric testing is proving incredibly popular and UKFast’s CEO and co-founder Lawrence Jones is a big believer in them.
Basically the screening process is a bit like prospecting for nuggets of gold using pans. Technology helps you sift through the applicants to find the best ones.
Although UKFast uses a lot of automation there’s also a personal element to it, with twice weekly assessment sessions. Standing up in front of a roomful of strangers and interacting with people are both vital skills.
Real time information is available on a screen in the office, detailing number of candidates; talk-time; number of hires etc. It’s a really slick operation.
And that is why tech is so important. The Dream Team is a perfect example of a department using technology to do their job better to the point that you don’t even notice that they’re using tech at all.