£3m for digital transport system firm

Posted on September 15, 2020 by Alistair Hardaker

365 Response

Wakefield-based transport management and eProcurement provider 365 Response has raised £3m in new funding.

Led by founder and CEO Sarah Fatchett, former Operations Director for Yorkshire Ambulance Service NHS Trust, 365 Response has created the first integrated digital platform that supports the buying, booking and delivery of vital patient and home-to-school transport services.

The business provides a specialist transport management service for Councils and the NHS, and also has a standalone software platform that facilitates social prescribing.

The 365 Smart Platform is currently used by ambulance trusts and local authority councils, to smaller private transport and wellbeing providers.

With growing momentum being seen across the business, BGF’s investment will be used to accelerate the development of the technology platform and support the scale up of 365’s commercial and operational teams.

Sarah Fatchett, chief executive of 365 Response, said: “When we started the business there were clear gaps in how special needs schools and hospitals were managing transport services.

“Our business is based on getting care to people who need it as quickly and efficiently as possible and this investment is going to fast track the roll out of our technology while also expanding the team to make that vision a reality. BGF clearly understood our mission and the pressing need for a technology-based solution to make specialist transport services as efficient as possible.”

Rob Johnson, an investor at BGF led the deal with Barry Jackson.

Johnson added: “We are proud to be supporting a business that also has a strong societal impact – reaching vulnerable members of society by improving mobility and wellbeing and increasing access to healthcare and education.

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