Many businesses are now working remotely due to the coronavirus pandemic.
From virtual desktops to communication tools, there are many solutions out there for businesses adapting to the ‘new normal’. Meanwhile many firms are having to change how they operate altogether.
Our daily ‘Coronavirus ideas exchange’ highlights practical advice and tips from all types of businesses on the ground.
Describe a challenge your business has faced due to coronavirus – and how you overcame it
Jess Jackson, Investment Director at GM Combined Authority’s GC Angels: “The impact of coronavirus has to date been minimal to us and our clients. This is largely due to the fact that our clients are tech-driven and able to work remotely. I think the challenges remain to be seen for clients who rely on consumer footfall or B2B/B2C sales. We are constantly assessing our portfolio and where best to offer support.”
Mark Lawton, New Business Sales Lead UKI at financial markets data provider Refinitiv: “Many colleagues are very used to regular human interaction so we simply use Microsoft Teams as a platform for daily check-ins. We encourage them to turn on their cameras, too, so they can see each other.”
Paul Squire, Managing Director, tech consultancy Slalom Manchester: “We had organised an innovation event for 150+ people. We’ve had to make it a virtual session and re-think the format, dynamics, etc. It’s actually opened up some new opportunities.”
What other key tips do you have for others?
Jackson: “Communication is key when you’re working remotely. Good communication will ensure that your team and colleagues continue to be innovative, on track and feel valued. Set 15 minutes aside to have a ‘coffee chat’ Skype session. Webinars, online events where a speaker presents to a virtual audience, are also an excellent solution to keep the team and clients engaged if a physical event isn’t possible. In terms of working hours, make sure that you don’t blur work and life boundaries. Set yourself working hours for the week and make sure your team are aware. Always keep your diary up to date. Be disciplined in keeping to your start and finish times. And practice mindfulness techniques: a home office can be an ideal place to be mindful and proactive, however, it can also feel isolating at times. Speak to your team or your manager if you feel segregated.”
Lawton: “Source additional screens as working off a laptop can be tricky.”
Squire: “Keep it simple. Check-in regularly. Look out for each other.”