Nicky is the chief executive of Anxiety UK. She is also thefFounder of Self Help (a user-led mental health charity that is commissioned to provide NHS mental health services across the North West of England) and director of mental health for the Big Life Group.

Nicky has an MSc in Advanced Practice Interventions in Mental Health (Primary Care) from the University of Manchester and has chaired Manchester's Mental Health Provider Engagement Group since 2010 along with sitting on numerous local, regional and national mental health groups.

Nicky has collaborated over the years on a range of national research projects and is an honorary lecturer at the University of Salford. She has a keen interest in agoraphobia and panic disorder, and has a background in applied neuroscience.

Nicky’s extensive career in mental health spans over 20 years and has included serving as non executive director of Manchester Mental Health & Social Care NHS Trust and prior to this, Manchester Mental Health Partnership.

She was also director of the charitable company ‘Anxiety Disorders Conference’ – and had responsibility for organising national mental health conferences. Nicky is a former Non legal member of the Employment Tribunals Judiciary – Ministry of Justice and is a UK England Athletics accredited running leader and coach.

Nicky was awarded 'Citizen of the Year' by Manchester City Council for services to the people and communities of Manchester.