Manchester-based telecoms business IPEX is celebrating its one year birthday with the launch of a new website and office expansion.

Established in 2017 to empower businesses with seamless, fast and reliable telecommunications solutions, IPEX was founded by directors Paul Sherlock, Adam Wilson and Daniel Cheesbrough, setting out to transform customer experience in business telecoms.

The trio share major telecoms experience, working together at some of the biggest names in the UK including EE and BT.

“The experience and the skills we gained were invaluable but we could see that there was a huge opportunity when it came to the customer experience,” said Sherlock.

“That’s what we are absolutely passionate about doing with IPEX. We want to put usefulness and service back into the telecoms experience and empower customers with great technology that just works and doesn’t get in the way of what they want to achieve.”

Since launch, IPEX has grown from its core management unit to a team of 15. This expansion has prompted the company to move from its original base in Sale to larger premises in Altrincham, with plans to grow the team again by the end of this year.

The company has also re-launched its website and digital identity, with an exciting new design direction and underlying framework built for powerful, future integrations.

Adam Wilson said: “We’ve set some big growth goals, including being in the top five telecoms providers in the UK by 2020 and to be ranked within the top 10 SME businesses in the Sunday Times’s ‘Best Places to Work’.

“I know we can achieve them, because I have complete confidence in the people we have already brought into the business and the experts we are working with.”

To celebrate, IPEX recently hosted an event in Spinningfields in central Manchester, inviting its teams, suppliers and clients to join in a day of compelling talks.

The day included sessions from sports psychologist Stuart Holliday and Alex Khanyaghma from local charity Manchester Cares, as well as presentations on the year ahead for IPEX.

Dan Cheesbrough said: “Bringing this mix of people together to learn more about our plans for the future and be inspired by our great guest speakers really helps bring our collaborative culture to life. 

“For me, achieving growth and transforming an industry has to begin with people - both IPEX people and our clients.”