Top chef signs up for CAKE to improve restaurants
Restaurant app CAKE has cooked up a partnership with award-winning chef Tom Aikens as it seeks to improve the dining experience for customers.
CAKE can be used to book tables, split bills and pay digitally while earning back credit.
Customers can also leave reviews while in the restaurant, so that feedback is readily available for the staff in real-time on their CAKE dashboard.
Now Tom’s Kitchen, which has five sites across London, has joined forces with the app.
“It’s becoming increasingly apparent that people are leading busy lifestyles with little time left for leisure,” said Aikens.
“At some of our sites, in particular Canary Wharf, weekday lunches for our corporate guests need to be speedy – and CAKE helps us to speed up the process even further.
“Online review sites are always productive – however sometimes it’s too late to rectify an issue that could have been sorted on the spot.”
CAKE claims to bring the data-driven, targeted marketing model that drives eCommerce businesses to the physical world of hospitality.“Overall [the set-up on CAKE] was simple. It’s great to take our brand more digital,” added Aikens.
“We have just launched a new website where we have taken a more modern approach and I think CAKE helps us to boost this.”
CAKE also helps people find suitable places to eat.Tom’s Kitchen’s London restaurants are located in Chelsea, Canary Wharf, St Katharine Docks and Somerset House, along with a bar and deli at HMS Belfast.
A Birmingham restaurant was opened on December 30 while there is also an international flagship in Istanbul.