Digital transformation specialist Vapour Cloud is the brains behind TeleDOC – the first video tool of its kind for the UK healthcare sector, powered by a free, simple SMS.

With cutting-edge WebRTC technology at its heart, TeleDOC enables GPs and other medical professionals to hold secure, encrypted, recordable, geo-tagged video calls with their patients, wherever they are located, on any device, and regardless of the technical literacy.

The result is the ability to efficiently discuss and diagnose health issues remotely, before storing the encrypted video file in a secure vault.

And, because TeleDOC works by sending the patient a one-time-use SMS or email, with hyperlink, which automatically activates the video consultation, there is no cost to the user.

With no username, password or app required – only two clicks to authorise the camera – the result is maximum ease of use, before the appointment is carried out in much the same way as a face-to-face scenario. The patient also ‘meets’ with their own GP, rather than a stranger.

Commenting on the need for change, Vapour’s CEO Tim Mercer said: “Patients fail to turn up to 15m consultations per year, costing NHS England a staggering £216m and resulting in 1.2m hours of lost GP time that could be spent caring for people who need medical attention.”

The launch of TeleDOC follows 12 months of development and an extensive three-month beta phase. It also comes hot on the heels of Vapour’s new GP appointment booking system. 

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